Frequently Asked Questions

We offer comprehensive event services including party planning, wedding coordination, mobile bartending, decor rentals (linens, centerpieces, backdrops, whiskey barrels), food servers, 360 photobooth, and custom party backdrops. We handle everything from intimate celebrations to large-scale corporate events.

We specialize in weddings, quinceañeras, birthday parties, corporate events, anniversaries, holiday parties, and special celebrations. No event is too big or too small—we bring the same level of dedication and attention to detail to every celebration.

We recommend booking 3-6 months in advance for weddings and large events, and 4-8 weeks for smaller celebrations. However, we understand that sometimes special occasions come up quickly—contact us and we'll do our best to accommodate your timeline!

We primarily serve the local area and surrounding regions. Contact us with your event location and we'll confirm whether we can accommodate your venue. We're happy to travel for special events!

Pricing varies based on the services you need, guest count, event duration, and specific requirements. We offer customized quotes for each event to ensure you get exactly what you need within your budget. Contact us for a free, no-obligation quote!

Yes, we require a deposit to secure your event date. The deposit amount varies depending on the services booked. The remaining balance is typically due closer to your event date. We'll provide all payment details in your contract.

We accept cash, credit cards, debit cards, and electronic payment methods like Zelle or Venmo. Payment details will be outlined in your service agreement.

We understand that plans can change. Our cancellation policy varies by service and timing. Generally, cancellations made well in advance may receive partial refunds, while last-minute cancellations may forfeit the deposit. Full details are provided in your service contract.

We offer an extensive collection including linens (table runners, overlays, napkins), centerpieces, backdrops, lighting, whiskey barrels, marquee numbers and letters, thrones, arches, and themed collections like our Gatsby Collection. Visit our Decor Rentals page to see our full inventory!

Yes! We provide delivery, setup, and pickup services. Our team ensures everything is perfectly arranged before your event and handles all teardown afterward, so you can enjoy your celebration stress-free.

Absolutely! We work closely with you to match your color scheme, theme, and vision. From selecting the perfect linen colors to creating custom centerpieces, we'll tailor every detail to make your event uniquely yours.

We understand accidents happen! Normal wear and tear is expected. However, if items are significantly damaged or lost, there may be a replacement fee. We'll discuss this in detail when you book and provide clear guidelines for item care.

Yes! Depending on your service package, Mr. and Mrs. Wise or our trained staff will be present to coordinate, manage vendors, oversee setup, and ensure everything runs smoothly. For decor-only rentals, we handle setup and teardown but may not stay for the duration of the event.

We're always just a phone call away! Our team is experienced in handling unexpected situations and will work quickly to resolve any issues. For full-service packages, we're on-site to address concerns immediately.

We try to be as flexible as possible! Minor changes can often be accommodated up to a week before your event. Major changes may require additional fees or may not be possible if items are already reserved. Contact us as soon as you know changes are needed.